The Customer Framework provides expertise, IP and a unique knowledge base of KPIs, benchmarks and best practices that help large organisations become more profitable through increasingly effective Cus...
The Customer Framework provides expertise, IP and a unique knowledge base of KPIs, benchmarks and best practices that help large organisations become more profitable through increasingly effective Customer and Consumer engagement. TCF work directly with some of the World's most recognised Brands and via a Network of Partners who license their SCHEMA® Toolset. TCF and their partners rapid identify opportunities for clients to increase revenue and reduce cost in their customer operations and, vitally, to help them drive the necessary change and realise the financial benefit.