Part of the Davies group of companies, we are a professional services organisation that provides managed services and temporary contract resource for Complaints Handling, Compliance Review, and other ...
Part of the Davies group of companies, we are a professional services organisation that provides managed services and temporary contract resource for Complaints Handling, Compliance Review, and other specialist processing areas. In addition we provide experienced advice, guidance and management. We mainly operate across UK regulated industries such as Financial Services, Energy and Telecomms helping client organisations manage peaks of workload and clearing backlogs. We have a history of success processing work, either on client site, via remote working model, or out of our Peterborough and Birmingham Managed Service Centres (business process outsource) - whatever suits our clients best. We pride ourselves on providing exceptional service and value for money. Cynergie can provide temporary resources either on an individual basis or whole teams, covering case handlers, team leaders, QA, operational managers etc.. Our network of over four thousand experienced contractors are mostly experienced graduates with professional qualifications. We have significant expertise in helping to assess root causes of problem processes that are causing backlogs and leading the delivery of improvements in these processes.