Susan Brazzeal

Contact Center Agent at Inktel Contact Center Solutions

Susan Brazzeal's Professional Contact Details

Email (Verified)

****@inktel.com

Get Email Address

(305) 523-1100

Location

Orlando, Florida, US

Company

Inktel Contact Center Solutions

Person Seniority

entry

Susan Brazzeal's Current Company Details

Inktel Contact Center Solutions

Hialeah, Florida, US • 207 Employees

outsourcing/offshoring

Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients' most valued and trusted business partner. At the heart of our mission is Inktel's "Passion for People" philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel's "Customer First" operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: â€¢ Sales & Revenue Enhancement â€¢ Revenue Protection â€¢ Customer Support â€¢ Sales Lead Management â€¢ Field Sales Support â€¢ Account Management â€¢ Multi-Lingual Support â€¢ Retention & Loyalty â€¢ Seasonal & Peak Support â€¢ Personalized Self Service â€¢ Multi-Channel Email, Chat, & Mobile â€¢ Social Engagement Strategy

Founded Year

1997

Organization Website

inktel.com

Organization Languages

English

Organization Revenue

600000

Current Technologies

pardot

salesforce

youtube