Steven Adkins

Technical Support Agent at S2gsupport Services Group

Steven Adkins's Professional Contact Details

Email (Verified)
****@s2g.net
HQ
(254) 299-2700
Location
Waco, Texas, US
Company
S2gsupport Services Group
Person Seniority
entry
Person Functions
support

Steven Adkins's Current Company Details

S2G is a niche provider of high touch customer experience multi-channel interactions for the brands of yesterday, today, & tomorrow, via our U.S. & Canada footprint of locations & people. S2G is a so...
S2G is a niche provider of high touch customer experience multi-channel interactions for the brands of yesterday, today, & tomorrow, via our U.S. & Canada footprint of locations & people. S2G is a solution oriented Customer Response & Call Center Support outsource partner who comes with 15+ years of true program experience in the consumer electronics, mobile/MVNO, technology/software, digital entertainment, & eTail/Retail Consumer Products verticals. We don't just talk about wanting to serve the noted verticals...we actually do it, & we've built a platform of tools & technology around the evolving needs of our clients & their programs. S2G's customized Customer Response/Call Center Outsourced Solutions center around: 1. Our ability to deliver skilled staff via our three niche locations in the U.S. & Canada. We create an environment where our employees and your program can thrive. Live labs for technology/consumer electronics programs, employee perks galore, in a family environment...all bundled up in our secure facilities. 2. Our S2Genius Platform-as-a-Service (PaaS) solution set, which offers a cafeteria style solution set of telephony, IVR, CRM, Knowledgebase, Quality, WFM, Real Time Reporting, & Business Analytics tools, aimed to provide transparency & actionable business intelligence. For small to mid-size operations, where it's key to find a North America delivery partner who can deliver a complete solution set of people, process, & technology...S2G is ideally suited. Not only are we protectors of your brand & your customer experience, we also take pride in working to improve your bottom line.
Founded Year
1998
Organization Website
s2g.net
Organization Languages
English
Organization Revenue
25000
Current Technologies
dns made easy
apache
openssl
wordpress org
bootstrap framework
google font api
shutterstock
mobile friendly

Job Functions

Support
Operations
Business Development
Human Resources
Information Technology
dispatch management
support repair services
technology support services
call center technical support
it infrastructure services
technology legacy endoflife support services
social media support
managed support services
outsourcing/offshoring

Steven Adkins's Work History and Education

S2G-Support Services Group
Technical Support Agent
2013 - Present

Colleagues at S2gsupport Services Group

Customer Service Professional-Utilities Floor Support Specialist
Customer Service Representative
Technical Support/Customer Serivce Agent
Tier II Technical Support Representative
Client Services Specialist/Senior Team Lead

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