We began in 1999 with a mission to build an industry-leading company with wildly loyal customers. Our clients find our passion to be contagious, and today we are recognized as the industry leader for ...
We began in 1999 with a mission to build an industry-leading company with wildly loyal customers. Our clients find our passion to be contagious, and today we are recognized as the industry leader for the highest level of service to our clients, and exceptional quality, accuracy and integrity in the work we do. We help our clients to evaluate, understand and improve their customers' experiences. We help them increase loyalty and drive top and bottom-line improvement to their business. We do this primarily through a highly effective service called mystery shopping/secret shopping. We also provide other customer intelligence solutions including customer satisfaction surveys, retail auditing, call center evaluations, merchandising, and in-depth analytics and consultation. To achieve this, we place passionate, smart, extremely customer-focused and dedicated people at the core of everything we do - and then we fully empower them to take exceptional care of our clients. We are flexible, responsive, creative, and the very best at serving our clients. Our offices are creative, very cool, specifically designed to promote a great culture, teamwork, creativity, and good work. We just get customers. We think like them, we put their needs first, we are all-in with them. We are always seeking ways to offer more value for their investment with us. We make it easy to work with us, and we deliver on our commitments. Contact IntelliShop today to learn more how we can help you succeed!