Ryan Bennett

Telephone Interviewer at Tlf Research

Ryan Bennett's Professional Contact Details

Email (Verified)

****

Get Email Address

+44 1484 517575

Location

Huddersfield, England, United Kingdom

Company

Tlf Research

Person Seniority

entry

Ryan Bennett's Current Company Details

Tlf Research

England, United Kingdom • 31 Employees

research

The UK's leading experts in customer experience measurement with a proven track record of improving companies' loyalty and profit. We provide our clients with first class customer insight to enable them to improve their customers' experience. Specialising in measuring customers' satisfaction and loyalty means we have vast experience in: All data collection methods (e.g. Tel, F2F, online, IVR, text and postal) Reporting (e.g web reporting, dashboards, workshops, board presentations,) Benchmarking data Clear, relevant and actionable communication of data is key to changing behaviours. We provide: Informative, reliable, benchmarkable results (NPS, Satisfaction Index, satisfaction, loyalty & importance scores, customer experience modelling, vox pops) Compelling commercial reasons why customer loyalty pays (using your internal data to put Â£s against customer satisfaction) With experience across all industries our client list includes The Institute of Customer Service, Saint-Gobain, JD Williams Group, Jurys Inn, LV=, Ovo Energy, Direct Line, Irish Life and Affinity Sutton. We run training courses on all aspects of Customer Experience Measurement in London, Manchester & Birmingham. Courses range from Customer Journey Mapping, Storytelling/Voice of the Customer, Customer Surveys and many more.

Founded Year

1996

Organization Website

tlfresearch.co.uk

Current Technologies

rackspace email

google maps

apache

google font api

hotjar

google analytics

leadforensics