Travelers are demanding better, faster, and more personalized service. They are more informed and have more choices. In exchange for their patronage and loyalty, passengers expect a superior level of ...
Travelers are demanding better, faster, and more personalized service. They are more informed and have more choices. In exchange for their patronage and loyalty, passengers expect a superior level of service, convenience, and value added amenities from both airlines and airports. On top of this, a weak global economy, unpredictable oil prices, and frugal leisure travelers have put a huge dent in airports'​ revenue streams. Challenged airport operators are feeling the pressure to make up for this lost income through more diversified revenue sources Air Serv, an ABM company, is a provider of first-class, integrated facilities and aircraft services designed to help reduce costs, boost revenue, and enhance the traveler experience. From the parking lot to plane seat, we provide end-to-end services to over 40 airlines in 27 markets, over 100 airports throughout the United States and 15 European locations. Our range of expert aviation services include: •Aircraft Services: cabin cleaning, ramp handling, baggage transfers, lavatory and water, and more • Facilities Maintenance: HVAC, mechanical, electrical, elevators, escalators, jet bridges, baggage handling systems, janitorial, and more • Parking & Transportation: lot management, taxi starter, shuttle and valet services, and revenue generating parking solutions • Passenger Services: multi-lingual concierge and ambassador programs, wheelchair assistance, skycap services, and more • Retail Services: custom marketing, promotional, and experiential programs to enhance the traveler experience and increase revenue • Security Services: pre-departure and cargo screening; aircraft, perimeter and door guarding; access control and more