Paul Guzman

Manager, Workforce Management at Club Auto

Paul Guzman's Professional Contact Details

Email (Verified)

****@clubautoltd.com

Get Email Address

(905) 771-4001

Location

Mississauga, Ontario, Canada

Company

Club Auto

Person Seniority

manager

Paul Guzman's Current Company Details

Club Auto

Vaughan, Ontario, Canada • 41 Employees

automotive

Club Auto understands the needs of automotive companies and their customers. For 25 years, Club Auto has remained 100% focused on serving the automotive sector. Its all we do. It all started in 1992 when Automotive OEMs decided to include roadside assistance as a component of the new car warranty. With its 100-year history of providing roadside assistance services, the Canadian Automobile Association (CAA) founded Club Auto to serve as the B2B provider of roadside assistance services to this market. Today, with exclusive access to the CAA Roadside Assistance service network, Club Auto leverages direct integration with over 6,000 of the top service providers across Canada to deliver the fastest response times and highest quality service in the industry. Club Auto is the premier provider of B2B roadside assistance services in the country. To maintain its leadership position as a customer experience management company in the era of the connected car, Club Auto has invested wisely in people, processes and technology. Working closely with the top automotive brands in the business, Club Auto has evolved beyond roadside assistance to become a valued strategic partner in the automotive sector. Today, with its world-class contact centre and robust technology platform, Club Auto provides a full suite of mobility-related services tailored for automotive customers. Club Auto utilizes new and emerging technology to manage the customer experience both inside and outside the vehicle, with the goal of transforming any negative car ownership events into positive brand experiences. Club Auto has been keenly focused on making the right investments to position the company as a top strategic partner today, and one that is well prepared for the future of automotive mobility.

Founded Year

1992

Organization Website

clubautoltd.com

Organization Languages

English

Organization Revenue

23600

Current Technologies

youtube

bootstrap framework

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