We take our mission seriously to... 'Work hard, have fun, make money while providing outstanding customer service and following the Golden Rule.'​ Happy State Bank was first chartered in 190...
We take our mission seriously to... 'Work hard, have fun, make money while providing outstanding customer service and following the Golden Rule.'​ Happy State Bank was first chartered in 1908 in a small panhandle town of Happy, Texas. Since then the bank has grown across the Texas panhandle and into Lubbock, Abilene, and the Dallas Fort Worth area. We have many branches and offer community personal and commercial banking. Our services include loans, investments, trusts, and wealth management. We offer internet banking and mobile banking. We have a trust-only branch, GoldStar Trust Company, a nation's leading self-directed IRA custodian. We are currently the 27th largest bank in Texas with 600+ happy employees and over $2.5 billion in total assets. Happy is serious about customer service excellence. Here are some of our customer service accolades: - Named "Top Lending Institution – Highest Dollar Volume" award by an administrator for the US Small Business Administration - Recipient of the "Torch Award for Marketplace Ethics" awarded by the Better Business Bureau - Named one of the "Best 100 Companies to Work For in Texas" and recognized in Texas Monthly 4 of the last 6 years. - In 2013, employees supported over 349 non-profit organizations and programs, volunteering over 19,200 hours of community service. - Rated No. 1 among all major banks in overall customer satisfaction and third overall among all banks surveyed by Consumer Reports (August 2006) - Rated No. 1 in customer satisfaction for six consecutive years by the American Customer Satisfaction Index (University of Michigan), outperforming industry peers (February 2007) - Ranked in top 5 in customer satisfaction, higher than any other major bank in the nation, in the first-ever J.D. Power Retail Banking Satisfaction StudySM (February 2006) MEMBER FDIC and EQUAL HOUSING LENDER