Lori Lyons

Agent Onboarding Specialist at Working Solutions

Lori Lyons's Professional Contact Details

Email (Verified)

****@workingsol.com

Get Email Address

(972) 964-4800

Location

McAllen, Texas, US

Company

Working Solutions

Person Seniority

entry

Lori Lyons's Current Company Details

Working Solutions

Plano, Texas, US • 397 Employees

outsourcing/offshoring

ÃœBER CONSUMERS? ÐVOLVE YOUR WORKFORCE. The ever-escalating customer experience. Pleasing today's Ï‹ber consumer is a quicksilver business. Think mercurial marketplace. You need a fast-flex ...

ÃœBER CONSUMERS? ÐVOLVE YOUR WORKFORCE. The ever-escalating customer experience. Pleasing today's Ï‹ber consumer is a quicksilver business. Think mercurial marketplace. You need a fast-flex workforce, focused on the customers you serve. At Working Solutions, we have a thought for you. Actually, it's more of a recommendation: Ðvolve your workforce. Make it mobile, responsive and virtualâ€”with Work Anywhere Agentsâ„¢. We've done it for clients and their customers for almost two decades, with virtual contract center services. Working Solutions uses a U.S. network of professional agents, who can work from any secure locationâ€”home or elsewhere. Client-specific education In the virtual classroom of Working Solutions Universityâ„¢, certified educators teach agents about a client's business, culture and customers. Depending on a program's complexity, instruction can take less than a day or up to several weeksâ€”done up close and online. For agents nationwide, it's Learning Without Boundariesâ„¢. Our agents specialize in the industries we serve, including consumer services, healthcare, retail, travel and more. They average 11 years in customer service and five years in sales. Our talent pool is diverse. We attract military families, work-at-home parents, change-of-career professionals, college students, and seniorsâ€”all with life and work experiences that customers relate to and appreciate. Recognized leaderâ€”enterprise shortlist Recently, industry analyst Ovum ranked us among the leaders in home-based outsourcers. Ovum puts Working Solutions on the enterprise shortlist for service providers, stating the company"â€¦will remain a top-line vendor in the home agent space for the foreseeable future." Success in business is about relationshipsâ€”working with people you trust, count on, who step up and deliver. Consistently. We've done that for almost 20 years. We call it staying power. Our clients and customers call it proven. Ðvolve and benefitâ€”with us.

Founded Year

1996

Organization Website

workingsolutions.com

Organization Languages

English

Organization Revenue

67400

Alexa Ranking

227298

Current Technologies

outlook