ServiceTick delivers real-time, multi-channel customer feedback via IVR, SMS, Web and Email surveys for some of the UK's biggest brands. Our 'Voice of the Customer solutions help our clients: - improv...
ServiceTick delivers real-time, multi-channel customer feedback via IVR, SMS, Web and Email surveys for some of the UK's biggest brands. Our 'Voice of the Customer solutions help our clients: - improve customer experience - re-frame the culture of the contact centre - reduce customer complaints and boost advocacy - identify new product offers - align service performance with the brand vision - demonstrate compliance with regulatory requirements Founded in 2007 ServiceTick is head-quartered in Norwich, UK with sales offices in London and Scotland.