Julie Wilkes

Head of Training at Convergys Intelligent Contact

Julie Wilkes's Professional Contact Details

Email (Verified)

****

Get Email Address

+44 161 929 5799

Location

Manchester, England, United Kingdom

Company

Convergys Intelligent Contact

Person Seniority

head

Julie Wilkes's Current Company Details

Convergys Intelligent Contact

Altrincham, England, United Kingdom • 482 Employees

outsourcing/offshoring

At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models â€“ finely tuned to optimize sales, ROI and customer experience outcomes for our clients. We operate as a division of Convergys Corporation, one of the leading business process outsourcing companies in the world. Our passion for "being the best" for our clients and our people is the cornerstone for our success. We have a career-oriented company culture in which we recruit, train and develop people to help them discover and reach their true potential. By being the best at what we do every day, we aim to deliver everything our clients want and more. About Convergys ----------------------- Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us.

Founded Year

1996

Organization Revenue

600000