Joanne Giles

Contract Development Manager at Your Homes Newcastle

Joanne Giles's Professional Contact Details

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Location

Newcastle upon Tyne, England, United Kingdom

Company

Your Homes Newcastle

Person Seniority

manager

Joanne Giles's Current Company Details

Your Homes Newcastle

England, United Kingdom • 141 Employees

government administration

We are an Arms Length Management Organisation (ALMO) responsible for managing 30,000 social homes in Newcastle upon Tyne. We were set up in 2004 by the City Council to manage and improve their housing stock and to support tenants via a range of extra services that help them make the most of the tenancies. We currently manage: 26,700 council homes on behalf of Newcastle City Council over 400 homes on behalf of Leazes Homes. We also manage 1,500 leasehold properties on behalf of Newcastle City Council and Byker Community Trust. In 2015 we agreed a new statement of purpose. 'Delivering great services, enabling people to thrive in great communities, supporting a great city'. We agreed a new vision for 2020 as well. 'We will be high performing, innovative and focused on providing quality housing management and support services. We will make the money deliver across everything we do while continuing to create positive outcomes for our customers' Our objectives are to: Keep the housing stock decent, and neighbourhoods clean and safe Collect the rent and let properties efficiently Promote health and wellbeing and support vulnerable people to enjoy independence In October 2015 we established a new company structure. Asfaleia Limited is our charitable subsidiary and Abri Trading Limited is our trading subsidiary. Our website and social media accounts have much more information and are updated regularly - take a look.

Founded Year

2004

Organization Website

yhn.org.uk

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