Jo Green

Customer Contact Management Solutions and Software Development Services Specialist at Vxi Global Solutions Llc

Jo Green's Professional Contact Details

Email (Verified)
****@vxi.com
HQ
(213) 637-1300
Location
Lubbock, Texas, US
Company
Vxi Global Solutions Llc
Person Seniority
entry
Person Functions
engineering

Jo Green's Current Company Details

We are a trusted customer experience and contact center partner for the world's leading brands. At VXI, we pride ourselves in helping our partners develop technologies and customer care services that ...
We are a trusted customer experience and contact center partner for the world's leading brands. At VXI, we pride ourselves in helping our partners develop technologies and customer care services that enable them to engage with their customers in new ways that keep them at the forefront of their markets and ahead of the competition. We leverage our deep understanding of our clients' challenges and opportunities, and we use our integrated technology to design and tailor connections between brands and customers, resulting in custom solutions that empower our clients to respond with agility to swiftly changing market trends and ever-increasing customer demands. Headquartered in Los Angeles and with over 28,000 employees worldwide, our integrated service centers support all customer engagements in multiple languages in the United States, Philippines, Guatemala, Jamaica, and China. Our innovative solutions and professional teams, along with our passion for operational execution, enable our clients to produce the business outcomes that matter most – increased revenue, profitability, and satisfied customers. Our solutions: A. Connected Customer Journey – We strategize, design, develop and implement omni-channel capabilities, smart phone apps, platforms and systems. B. Digitally Enabled Sales Channels – Our integrated digital platform closes the loop between brands and consumers across channels to deliver successful business outcomes. C. Experience Management – We optimize customer service across channels, lower the cost to serve, enhance customer experience and create new cross-sell opportunities. Contact Us: Email | [email protected] Phone | (213) 637-1300 Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Founded Year
1998
Organization Website
vxi.com
Organization Languages
English
Organization Revenue
249600
Current Technologies
office 365
appnexus
facebook widget
facebook login
linkedin display ads formerly bizo
google dynamic remarketing
nginx
new relic
google analytics
wordpress org
facebook web custom audiences
google tag manager
doubleclick
google adwords conversion
doubleclick conversion
google font api
bootstrap framework
mobile friendly

Job Functions

Support
Sales
Operations
Human Resources
Information Technology
Business Development
Engineering
Consulting
Marketing
Finance
Administrative
Accounting
Data Science
Product Management
Legal
Media And Commmunication
Education
customer experience management
contact center
outsourcing
ito
operations management
bpo
technical services
digital
omnichannel support
product development
customer interaction services
embedded solutions
nps management
managed services
cx consulting
outsourcing/offshoring

Jo Green's Work History and Education

VXI Global Solutions, LLC
Customer Contact Management Solutions and Software Development Services Specialist
2011 - Present

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