Javier Figueroa
costumer service advisor at Wds A Xerox Company
Javier Figueroa's Professional Contact Details
Email (Verified)
****@wds.co
HQ
+44 1202 713777
Location
Bournemouth, England, United Kingdom
Company
Wds A Xerox Company
Person Seniority
entry
Location Postal Code
BH9
Javier Figueroa's Current Company Details
Customer service transformation through care automation, analytics and knowledge management The need to support customers as they buy, use and maintain their wireless products and services has never b...
Customer service transformation through care automation, analytics and knowledge management The need to support customers as they buy, use and maintain their wireless products and services has never been greater. However, with customer profitability under constant pressure, organizations must look to prioritize their customer service investments in ways that reduce cost without compromising customer satisfaction. That's why we help our clients to build more effective customer service strategies; empowering customer service channels with the knowledge and tools they need to protect profitability and preserve loyalty as they help customers to buy, use and maintain their wireless products and services.
Founded Year
1995
Organization Website
wds.co
Organization Languages
English
Organization Revenue
6600000
Current Technologies
route 53
amazon ses
postmark
marketo
office 365
azure
outlook
hubspot
mobile friendly
wordpress org
google analytics
google font api
godaddy hosting
agent tools
social media tools
customer care
customer service transformation
device tools
customer experience management
consulting
self service tools
knowledge as a service
telecommunications
saas
enterprise software
information technology
computer software
information technology & services
enterprises
Javier Figueroa's Work History and Education
WDS, A Xerox Company
costumer service advisor
2015 - Present
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