Jalisa Harris-Rakes

customer service representative at Startek

Jalisa Harris-Rakes's Professional Contact Details

Email (Verified)
****@startek.com
HQ
(303) 262-4500
Location
Stone Mountain, Georgia, US
Company
Startek
Person Seniority
entry
Person Functions
support

Jalisa Harris-Rakes's Current Company Details

BUILDING BRANDS ONE CONVERSATION AT A TIME.  World class customer engagement starts with world class conversations – and that's where we come in. We're STARTEK, and we specialize in orchestr...
BUILDING BRANDS ONE CONVERSATION AT A TIME.  World class customer engagement starts with world class conversations – and that's where we come in. We're STARTEK, and we specialize in orchestrating the ideal customer experience at the point of conversation between you and your customers.   Powered by the science of dialogue, our customer engagement specialists and communication scientists understand the human component of the contact center better than anyone. In fact, our omni-channel engagement solutions have helped countless brands, including JD Power award-winning companies, connect emotionally, solve issues, and improve net promoter scores.  Whether engaging on the phone, online, in person, in your contact center or in ours, STARTEK can help you turn your strong customer relationships into unbreakable ones. Because the outcome of every conversation matters. STARTEK provides multiple strategic offerings, which include social media response/monitoring, professional services consulting, customer journey evaluation, retail assessments, mystery shopping, and reporting suites. We offer a variety of core capabilities including voice, chat, email and IVR interactions. In addition, we have 19 contact centers that provide onshore, near shore, and offshore locations. STARTEK Health serves the payer, provider, pharmaceutical and medical device segments within the healthcare industry. STARTEK Health offers a variety of services including nurse triage services, after-hours, remote patient monitoring support and customer and technical support services DME sales, lead generation, revenue management, enrollment, customer care, billing and technical support services.
Public Symbol
SRT
Founded Year
1987
Organization Website
startek.com
Organization Languages
English
Organization Revenue
307200
Current Technologies
salesforce
sprint
smtp com
outlook
office 365
bluekai
omniture adobe
sharpspring
asp net
apache
typekit
youtube
sharethis
mobile friendly
google analytics
google tag manager

Job Functions

Support
Operations
Human Resources
Sales
Information Technology
Business Development
Engineering
Data Science
Finance
Accounting
Media And Commmunication
Consulting
Marketing
Administrative
Arts And Design
Legal
consulting
analytics
customer engagement
contact center
business process outsourcing
back office
bpo
healthcare support
contact center technology
revenue management
call center
provisioning management
service delivery
engagement center
customer care
outsourcing
social media
outsourcing/offshoring
information technology & services
consumer internet
consumers
internet

Jalisa Harris-Rakes's Work History and Education

STARTEK
customer service representative
2011 - Present

Colleagues at Startek

Customer Service Supervisor
Operations Methods & Procedures Sup II
Customer Service Representative
Customer Service Supervisor
Retention Specialist

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