Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 ye...
Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 years in the industry, we've worked every major catastrophe event. Our customer-focused and highly trained adjusters are onsite in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial and liability. Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly, accurately and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information and client-specific training. We perform a variety of affordable services for our clients beyond adjusters in the field—administrative claims support, customer call centers, mobile response units, agent assistance, environmental cleanup supervision, technology assistance, Public Assistance Coordination for FEMA events and risk inspections, to name but a few. This commitment to service has earned us a reputation of "delivering the right people at the right time."