Maclay Murray & Spens LLP has been one of the outstanding legal firms in our home jurisdiction for over 100 years. In that time we have consistently recruited the best lawyers and worked for the large...
Maclay Murray & Spens LLP has been one of the outstanding legal firms in our home jurisdiction for over 100 years. In that time we have consistently recruited the best lawyers and worked for the largest clients on the most complex work in an entire country. That tradition of excellence brings an expectation of the highest standards and quality in everything we do. Each of our offices is an extension of that offering and we bring the same expectation of excellence and commitment to quality to bear through our lawyers in London, Edinburgh, Glasgow and Aberdeen. We are exceptionally proud of that history and it creates a benchmark for our future performance. At the same time we offer clients exceptional value for money because we have the advantage of having most of our overheads located in Glasgow where they are less expensive than they would be in London for example. We believe that this unusual ability to provide our clients with exceptional quality coupled with outstanding value for money is a significant differentiator for the firm. It is also, we believe, the reason that 97% of our clients said they would be happy to recommend the firm in a recent client satisfaction survey carried out by the third party research agency, Acritas. If you are not yet a client of the firm, we hope that we have the opportunity to prove the power of this proposition to you by working with you in the future. Central to the ethos behind our brand has been the recognition that in order to provide superb service, each of us must understand the importance of our individual contribution. Every member of the team has a role to play and we each affect the quality of the client experience. We have used our brand as the catalyst to create internal benchmarks and standards to reinforce this philosophy and we believe that by doing so we have created a service level which differentiates us in our marketplace.