Erica Malcolm

Site Technician at Greenlight Computers

Erica Malcolm's Professional Contact Details

Email (Verified)
****@greenlightcomputers.co.uk
HQ
+44 161 883 1685
Location
Luton, England, United Kingdom
Company
Greenlight Computers
Person Seniority
entry
Person Functions
information technology

Erica Malcolm's Current Company Details

Greenlight Computers Ltd provides a comprehensive range of IT Services & Solutions through an experienced and professional team of technicians. We strive to be a trusted partner to our clients by prov...
Greenlight Computers Ltd provides a comprehensive range of IT Services & Solutions through an experienced and professional team of technicians. We strive to be a trusted partner to our clients by providing a responsive local service enabling them to focus on their business objectives. Our range of products and services is built on customers demand. Using a consultative approach we work with clients to determine what their businesses need and have built our range to fulfil that need. Our core service is IT support & development and as trusted partners to our clients we then provide additional products & services. Much of the IT service industry is focused on avoiding the need to visit the client site & forcing clients into dealing with remote "help" desks. We believe that to provide excellent IT support we need to spend time onsite understanding the business as well as solving technical queries over the phone. Our goal is that every Greenlight Client has a lead technician who lives locally and can get onsite quickly if required. The lead technician will complete the initial audit of a new client and also be the first option when a service call is required for the client and only when they are busy will the work be handled by colleagues. Our technicians will work with multiple clients all of whom are ideally within a 10 mile radius of the technicians own home. This approach enables us to reduce excessive travel cost and pass these savings on to our customers.
Founded Year
2006
Organization Website
greenlightcomputers.co.uk
Organization Languages
English
Current Technologies
outlook
office 365
react js library
google analytics
piwik
recaptcha
google maps non paid users
google font api
google maps
google tag manager
mobile friendly
nginx
gravity forms
wordpress org

Job Functions

Information Technology
Engineering
Consulting
Business Development
support contracts
cloud consultancy
it consultancy
it coaching
it outsourching
cloud solutions
cabeling wifi services
hardware software
website design development
it projects
information technology & services
it consulting
b2b
consulting
cloud computing
enterprise software
enterprises
computer software

Erica Malcolm's Work History and Education

Greenlight Computers
Site Technician
2015 - Present

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