Cyber City Teleservices Group Companies provides its clients with dedicated, shared and hybrid call center outsourcing solutions that help drive world class customer relationships. Together our call c...
Cyber City Teleservices Group Companies provides its clients with dedicated, shared and hybrid call center outsourcing solutions that help drive world class customer relationships. Together our call center brands have earned a reputation of unparalleled service and results by focusing their efforts on people. Our call center teams are fully committed to delivering the desired outcomes for our valued clients. Cyber City Teleservices Group Companies partner with a variety of Fortune 500 and Middle Market clients in the Wireless, Financial Services, Automotive, DRTV, Catalog, Telecommunications, Automotive, Healthcare, Insurance, Retail, Transportation, Utility and Education as well as other industries. Cyber City Teleservices Group maintains two brands in the call center outsourcing and BPO world. The first, founded in 1999, Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama. In 2010, Cyber City Teleservices Group merged with Interactive Response Technologies, Inc. Founded in 1993 as a software company for the Call Center Industry Interactive Response Technologies, Inc. has been operating contact centers since 1995 for a variety of Fortune 500 clients. Today, IRT operates 5 state-of-the-art contact centers in Florida, Texas and Oklahoma.
Founded Year
1993
Organization Website
callcenter.com
Organization Languages
English
Organization Revenue
150200
Current Technologies
gmail
google apps
google analytics
wordpress org
mobile friendly
facebook login
facebook widget
woo commerce
linkedin widget
facebook like button
linkedin login
google font api
google maps
apache
google plus login
Job Functions
Support
Sales
Operations
Human Resources
Engineering
Information Technology
Administrative
Marketing
Finance
customer care
sales
nearshore
domestic
outbound
customer service
retention
offshore
inbound
outsourcing/offshoring
Eric Halby's Work History and Education
Interactive Response Technologies, (IRT)
Dart Analysis
1997 - Present
Colleagues at
Interactive Response Technologies Irt