Craig Thorogood

Web Chat Consultant at The Web Chat Company Uk

Craig Thorogood's Professional Contact Details

Email (Verified)
****
Location
Norwich, England, United Kingdom
Company
The Web Chat Company Uk
Person Seniority
entry
Person Functions
consulting

Craig Thorogood's Current Company Details

Hello, How many shops do you see on the high street without any staff? Not many I bet. So why are so many websites unmanned? We don't know the answer to this either but we can help. We think that ad...
Hello, How many shops do you see on the high street without any staff? Not many I bet. So why are so many websites unmanned? We don't know the answer to this either but we can help. We think that adding live web chat to your website is one of the most important things you can do to retain the website visitors that would otherwise leave, improve the level of support you give to your customers and ultimately drive sales. If you've implemented live chat yourself, you may have experienced the chat being offline outside business hours or slow to respond to multiple chats. You may have had to employ additional staff to run the service or you may have used up the time of your existing staff? Thanks to scales of economy, live web chat is now affordable, easy to implement and staffed totally by us. Our live web chat service uses real people and is 100% live. Our agents meet, greet and assist your website visitors from 6am until midnight, 7 days a week, 365 days a year. You could pay for more visitors or you could just do more with those that visit. *************************** What do you get? Live Chat Agent 18 hours per day! Fixed low monthly service fee Easy setup Cloud based hosting Unlimited chat 365 days Chat copy sent immediately Dedicated ISO 9001 accredited process Pay as you go, no contracts Login portal for real time reporting Powered by LivePerson™ technology What does it do? Increase sales Achieve higher conversion rates Reduce abandonment at point of sale Capture real time prospects Improve customer experience Communicate with new and existing customers What does it cost? Web Chat solutions from £8.33 per day (Ex VAT) Unlimited chat 365 days a year
Founded Year
2013

Job Functions

Consulting
increasing web sales
reducing website abandonment
adding greater customer service
live web chat
internet
information technology & services
enterprise software

Craig Thorogood's Work History and Education

The Web Chat Company UK
Web Chat Consultant
2015 - Present

Colleagues at The Web Chat Company Uk

web chat consultant

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