Christoph Heimgartner

Business Development Manager at Isis Papyrus Software

Christoph Heimgartner's Professional Contact Details

Email (Verified)

****@isis-papyrus.com

Get Email Address

+43 2236 27551

Company

Isis Papyrus Software

Person Seniority

manager

Person Functions

business development

Christoph Heimgartner's Current Company Details

Isis Papyrus Software

Maria Enzersdorf, Lower Austria, Austria • 147 Employees

computer software

ISIS Papyrus was founded in 1988, and today has more than 2,000 enterprise customers worldwide with the largest platform deployments supporting 25,000 business users in finance and healthcare. The Papyrus Platform for Business Communications and Process empowers enterprise business users and knowledge workers to create and improve customer-service processes, communications and documents. It supports personalized and individual inbound and outbound communications and related process/case management in the financial, insurance, utility, telecom, healthcare and public sectors. Knowledge-driven case management applications enable customer claims management, contract management, financial account management, purchase-to-pay and fraud investigations, among others. Consolidating ECM, BPM and CRM, Papyrus enables flexibility, efficiency, collaboration, quality and continuous improvement of customer-focused content and processes. Key innovations are the process discovery and pattern recognition capabilities of the User Trained Agent UTA. As an active member of ACORD, AIIM, AFPC, OASIS, OMG and Xplor, ISIS Papyrus supports and promotes technology and standards benefiting the business user. Vendor profile by Forrester Research: ISIS Papyrus is a Leader in The Forrester Waveâ„¢: Document Output For Customer Communications Management, Q1 2014. Named a 'powerful platform targeted at a number of process problems,' ISIS Papyrus is also a Strong Performer overall but a standout Leader in the runtime tool weighting in The Forrester Waveâ„¢: Dynamic Case Management, Q1 2014. The strong ranking stems from the flexibility of its platform for runtime behavior and the emphasis on business terminology and goal orientation. Recent innovations include a patent for a user trained agent (UTA) and a capability that looks at how work is happening and provides recommendations and training based on the latest knowledge gained in case handling.

Founded Year

1988

Organization Website

isis-papyrus.com

Organization Languages

English

Organization Revenue

17500

Current Technologies

apache

ubuntu

bootstrap framework