Christiaan Swart

Natural Language Processing Engineer at Resolver

Christiaan Swart's Professional Contact Details

Email (Verified)
****@resolver.co.uk
Location
London, England, United Kingdom
Company
Resolver
Person Seniority
entry
Person Functions
engineering

Christiaan Swart's Current Company Details

Resolver is a unique, independent online resolution service. We offer one place and one process to connect consumers directly to the people who can resolve their customer service issues. Our system is...
Resolver is a unique, independent online resolution service. We offer one place and one process to connect consumers directly to the people who can resolve their customer service issues. Our system is focused on communication and fair, efficient resolution. We help consumers get their voices heard effectively, so businesses get their issues resolved more efficiently. This way, the consumer is happy with the outcome and the business retains the customer. For businesses, Resolver offers value-added services, providing an enhanced issue-resolution process and real-time consumer insight at every touchpoint by using advanced AI programming systems. Resolver's Decider platform offers fully online, end-to-end arbitration and dispute resolution. It provides a fast and cost-efficient way to resolve disputes between two third parties. Decider allows for mediators, facilitators or adjudicators to act independently to resolve disputes. It reduces the complexity, lowers the cost and increases the convenience of dispute resolution for all parties.
Founded Year
2012
Organization Website
resolver.co.uk
Organization Languages
English
Organization Revenue
15000
Current Technologies
route 53
mailchimp mandrill
gmail
google apps
amazon aws
zendesk
google plus login
new relic
itunes
google tag manager
crazyegg
google analytics
ruby on rails
nginx
google play
mobile friendly

Job Functions

Engineering
Product Management
Business Development
Support
Operations
Consulting
Media And Commmunication
Marketing
Sales
Entrepreneurship
Information Technology
Finance
complaints
complaint handling
dispute resolution
consumer rights
complaints process improvememt
consumer services
consumer software
artificial intelligence
customer service
conflict resolution
information technology & services

Christiaan Swart's Work History and Education

Resolver
Natural Language Processing Engineer
2017 - Present

Colleagues at Resolver

QA Rejuvenation Consultant | Contact Center Coaching and Training
Head of Projects

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