Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since. We are a process-driven, technology-empowered services compa...
Alpine Access® pioneered the employee-based virtual @home model in 1998 and has been redefining the contact center industry ever since. We are a process-driven, technology-empowered services company focused on delivering improved customer satisfaction, loyalty and profitability for our clients. Alpine Access has operated in a 100% virtual world from inception and uses innovative cloud-based technologies to power the outsourced services and solutions trusted by many leading international brands. We have been repeatedly recognized for our record growth and industry leadership. Alpine Access offers a robust suite of distributed workforce solutions and capabilities, including virtual contact center services, SaaS-based talent management platforms and services, security solutions in the cloud, and consulting services. We are a privately held company, headquartered in Denver, Colorado, with an office in Calgary, Alberta, Canada. With more than 5,000 of the industry's premier work-from-home employees dispersed across North America, Alpine Access delivers dramatic customer service results. Our domestic agents provide services to in-country callers to ensure cultural affinity, while our bilingual agents support specific client needs. To learn more about the Company, please visit www.alpineaccess.com.